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小能豆

why I cannot visit the api.openai.com

py

I create a plugin of openai in python, which can run on my windows with anaconda correctly and get the response from that:

but when I run this curl comman ,it throw out this issue :

curl -H "Content-Type: application/json" -H "Authorization: Bearer sk-xxxxxxxx" \
  -d "{\\"model\\": \\"gpt-3.5-turbo\\", \\"messages\\": \[{\\"role\\": \\"user\\", \\"content\\": \\"Say this is a test!\\"}\], \\"temperature\\": 0.7}" \
   https://api.openai.com/v1/chat/completions

, it always throw out the

curl: (28) Failed to connect to api.openai.com port 443 after 21077 ms: Couldn't connect to server

, does any one know why ,and how to make sure my anacond can visit the openai api?

why the curl command is failure


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2023-12-16

共1个答案

小能豆

The error you’re encountering, (28) Failed to connect to api.openai.com port 443 after 21077 ms: Couldn't connect to server, suggests that your computer is having trouble reaching the OpenAI API server.

Here are a few things you can check:

  1. Internet Connection: Ensure that your computer has a stable internet connection. You can try opening a web browser and navigating to a website to verify connectivity.

  2. Firewall or Proxy: Check if your computer is behind a firewall or proxy that might be blocking the connection to api.openai.com. If you are in a corporate network, there might be restrictions on external connections.

  3. DNS Issues: Sometimes, DNS issues can cause problems. Try using the IP address of api.openai.com directly in your curl command. You can find the IP address by running:

nslookup api.openai.com

Replace api.openai.com with the IP address in your curl command.

  1. OpenAI Server Status: Ensure that the OpenAI servers are operational. You can check the OpenAI status page or their official communication channels for any ongoing issues.

  2. Firewall/Antivirus Software: Check if your firewall or antivirus software is blocking the connection. Temporarily disable them and see if the issue persists.

  3. Proxy Configuration: If you are behind a proxy, ensure that your curl command is configured to use the proxy. You can set the proxy environment variables, such as HTTP_PROXY and HTTPS_PROXY, if needed.

Once you’ve checked these factors, you should have a better idea of what might be causing the connectivity issue. If the problem persists, you may want to contact your network administrator for assistance or reach out to OpenAI support for further guidance.

2023-12-16